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Live
SquarespaceIncident · 2026-09-18 20:35 UTC

Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update

ResolvedOfficial update

Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.

The latest update from Squarespace.

State

Resolved

Started

44 d ago

2026-09-18 20:35 UTC

Lasted

4 days

until 2026-09-22 19:25 UTC

Worst impact

Partial outage

Timeline

5 updates
Sep 18Sep 19Sep 20Sep 21Sep 22
Partial outageUpdate postedDates in UTC

Investigating

44 h 22 min 47%

Identified

2 days 53%

Updates

Times in UTC

As posted by Squarespace

Resolved2026-09-22 19:25 UTC

Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.

Identified2026-09-21 19:25 UTC

We are continuing to work on a fix for this issue.

Identified2026-09-20 16:57 UTC

The issue has been identified and we are working on a fix.

Investigating2026-09-18 20:46 UTC

We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.

Investigating2026-09-18 20:35 UTC

Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.

Affected components

1
Acuity Scheduling

Squarespace in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

5

Days with an incident

9

Median duration

2 h 4 min

This incident

46× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

4 days
median 2 h 4 min
90 days agoToday

Other Squarespace incidents

All incidents

Squarespace·Squarespace loading and editing Issues

This incident has been resolved.

Resolvedresolved 34 d ago

Squarespace·Acuity Scheduling - Unable to Connect to Meta

After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

Resolvedresolved 72 d ago

Squarespace·Acuity Scheduling / Delayed Google calendar sync

The issue has been resolved.

Resolvedresolved 73 d ago

Squarespace·Acuity Scheduling Service Disruption

This incident has been resolved.

Resolvedresolved 81 d ago

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Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

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