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Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand

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Voice calls from a subset of Twilio phone numbers to Thailand have post dial delay. The affected components are Voice, APAC and CARRIER NETWORK - Voice, APAC. Twilio has identified the cause and is working to resolve the issue.

A language model wrote this summary from the updates of Twilio.

State

Identified

Started

20 d ago

2026-10-12 11:53 UTC

Ongoing for

20 days

Worst impact

Degraded

Timeline

1 update
Oct 12Oct 17Oct 22Oct 27Nov 1
DegradedUpdate postedDates in UTC

Identified

20 days 100%

Updates

Times in UTC

As posted by Twilio

Identified2026-10-31 21:45 UTC

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Affected components

2
Voice, APACCARRIER NETWORK - Voice, APAC

Twilio in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

4

Days with an incident

21

Median duration

Not enough data

This incident

Not comparable

How long each incident lasted, on the day it started. The outlined bar is this incident.

20 days
90 days agoToday

Other Twilio incidents

All incidents

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