Elevated API and AuthKit errors for some requests (Columbus, OH region)
On October 1, 2026, from 11:34 to 11:40 AM EDT, our CDN provider had a network problem at its Columbus, Ohio location. Some requests to the WorkOS API (api.workos.com) and to AuthKit-hosted pages failed with HTTP 500 or 403 errors. Only requests routed through that location were affected. At the peak, about 8% of all API requests failed, including Audit Logs event ingestion, authentication and Vault decrypt calls. WorkOS systems stayed healthy the whole time and the provider fixed the problem by 11:40 AM EDT. Audit Logs event ingestion (POST /audit_logs/events) was the most affected endpoint: up to 21% of event submissions failed at the peak. Events from failed requests were not recorded. If your application did not retry them, resend any audit log events submitted between 11:34 and 11:40 AM EDT.
The latest update from WorkOS.
State
Resolved
Started
31 d ago
2026-10-01 15:30 UTC
Lasted
1 min
until 2026-10-01 15:30 UTC
Worst impact
Degraded
Timeline
1 updateResolved
1 min 100%
Updates
Times in UTCAs posted by WorkOS
On October 1, 2026, from 11:34 to 11:40 AM EDT, our CDN provider had a network problem at its Columbus, Ohio location. Some requests to the WorkOS API (api.workos.com) and to AuthKit-hosted pages failed with HTTP 500 or 403 errors. Only requests routed through that location were affected. At the peak, about 8% of all API requests failed, including Audit Logs event ingestion, authentication and Vault decrypt calls. WorkOS systems stayed healthy the whole time and the provider fixed the problem by 11:40 AM EDT. Audit Logs event ingestion (POST /audit_logs/events) was the most affected endpoint: up to 21% of event submissions failed at the peak. Events from failed requests were not recorded. If your application did not retry them, resend any audit log events submitted between 11:34 and 11:40 AM EDT.
WorkOS in the last 90 days
Full historyIncidents in 90 days
17
Days with an incident
17
Median duration
58 min
This incident
100% shorter than the median
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