Sinch
Sinch is operational
History
Incidents in 90 days
46
Days with an incident
32
Median duration
2 h 55 min
Longest incident
28 h 8 min
Components
162Voice
Verification
Dashboard.sinch.com
Messaging APIs
Oct 26, 2026
At 2026-10-26 12:58, UTC a planned change caused unforeseen issues affecting the Sinch customer dashboard and our balance calculations. Our engineering teams immediately investigated the issue. Once identified, the change was successfully rolled back and functionality was restored. During the below time frame customers may have experienced issues reaching the Sinch customer dashboard, or experienced problems sending traffic over a subset of accounts due to a block caused by the balance calculation discrepancy. Incident Start Time: 2026-10-26 12:58 UTC Incident End Time: 2026-10-26 15:11 UTC For any inquiries, please contact support@sinch.comstatus.sinch.com
This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTCstatus.sinch.com
Oct 23, 2026
This incident has been resolved. Incident Start Time: 2026-10-23 15:36 UTC Incident End Time: 2026-10-23 22:27 UTCstatus.sinch.com
This incident has been resolved. Incident Start Time: 2026-10-23 01:24 UTC Incident End Time: 2026-10-23 13:36 UTCstatus.sinch.com
Oct 22, 2026
This incident has been resolved. Incident Start Time: 2026-10-22 13:42 UTC Incident End Time: 2026-10-22 14:36 UTCstatus.sinch.com
This incident has been resolved. Incident Start Time: 2026-10-22 12:28 UTC Incident End Time: 2026-10-22 14:16 UTCstatus.sinch.com
Oct 21, 2026
This incident has been resolved. Incident Start Time: 2026-10-21 15:16 UTC Incident End Time: 2026-10-21 16:30 UTCstatus.sinch.com
This incident has been resolved. Incident Start Time: 2026-10-21 09:37 UTC Incident End Time: 2026-10-21 19:58 UTCstatus.sinch.com
Maintenance
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12388
Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12388 Start Date and Time (GMT):: 9th December 2026 05:00 Hrs. End Date and Time (GMT):: 9th December 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : Potential latency Mobile Originated (MO) Traffic : Potential latency DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12387
Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12387 Start Date and Time (GMT):: 8th December 2026 05:00 Hrs. End Date and Time (GMT):: 8th December 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : Potential latency Mobile Originated (MO) Traffic : Potential latency DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12386
Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12386 Start Date and Time (GMT):: 7th December 2026 05:00 Hrs. End Date and Time (GMT):: 7th December 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : Potential latency Mobile Originated (MO) Traffic : Potential latency DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Service Announcement & Maintenance: New SMSC Site & Whitelisting Requirements - US Region
We are writing to inform you that the concerned maintenance activity has been postponed to the below mentioned timeframe. Type: Service Announcement & Maintenance Previous Start Time: 2026-10-15 07:00 UTC Previous End Time: 2026-10-15 08:00 UTC New Start Time: 2026-12-01 07:00 UTC New End Time: 2026-12-01 08:00 UTC As part of our commitment to platform reliability, security, and scalability, Sinch is adding a brand-new, high-efficiency site to our core SMSC billing and messaging routing engine product. This site expansion introduces a next-generation, high-performance architecture to significantly increase our regional capacity, improve overall platform stability, and ensure robust message processing. New Regional Connection Endpoints that are planned to go live 2026-10-15 during the aforementioned time window. US SMPP: us6.smpp.api.sinch.com: US HTTP SMS: us6.httpsms.api.sinch.com US Lookup API: us6.httplookup.api.sinch.com Action Required: Firewall Whitelisting To ensure uninterrupte
External Maintenance - Toll-Free Number Provider
Our Toll-Free number provider has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States. Maintenance start time: 2026-11-24 04:00 UTC Maintenance end time: 2026-11-24 08:00 UTC
Follow Sinch
Your coding agent knows when Sinch is down, and tells you when a failure is theirs, not yours. You can also get Sinch incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sinch" and tell me if Sinch has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=sinch/feed subscribe https://outages.cc/feed.xml?providers=sinchGo from tracking outages to fixing production issues with Polylane.
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