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AxiomIncident · 2026-10-14 19:12 UTC

Elevated query errors in US region

ResolvedOfficial update

Query performance in the US region has been fully restored since 19:15 UTC. Between 18:05 and 19:15 UTC, some queries and dashboards returned errors and some monitor runs were missed or delayed. Ingest was not affected and no data was lost. We'll share a follow-up describing what we're changing to prevent this.

The latest update from Axiom.

State

Resolved

Started

18 d ago

2026-10-14 19:12 UTC

Lasted

51 min

until 2026-10-14 20:03 UTC

Worst impact

Degraded

Timeline

3 updates
19:1219:2519:3819:5020:03
DegradedUpdate postedTimes in UTC

Investigating

18 min 35%

Monitoring

33 min 65%

Updates

Times in UTC

As posted by Axiom

Resolved2026-10-14 20:03 UTC

Query performance in the US region has been fully restored since 19:15 UTC. Between 18:05 and 19:15 UTC, some queries and dashboards returned errors and some monitor runs were missed or delayed. Ingest was not affected and no data was lost. We'll share a follow-up describing what we're changing to prevent this.

Monitoring2026-10-14 19:30 UTC

We've rolled back the change behind the US query errors. Since 19:15 UTC, query error rates have been back to normal. We're monitoring and will post another update by 20:00 UTC.

Investigating2026-10-14 19:12 UTC

We've observed elevated error rates and slower responses for some queries in the US region. You may see failed or partially loaded dashboards, query errors (HTTP 500), or failed queries from the API and monitors. Ingest is not affected, and no data has been lost. Failed queries can be retried. We'll post another update within 30 minutes or as soon as we know more.

Axiom in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

7

Days with an incident

9

Median duration

1 h 7 min

This incident

24% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

2 days
median 1 h 7 min
90 days agoToday

Other Axiom incidents

All incidents

Axiom·Metrics Ingest on US-east-1

All ingest issues have been addressed

Resolvedresolved 2 d ago

Axiom·Elevated errors from queries

Monitors are now processing in real time, no visible delays.

Resolvedresolved 5 d ago

Axiom·Queries on Metrics Datasets Suffer from Elevated Error Rates

Error rate have returned to nominal levels.

Resolvedresolved 7 d ago

Axiom·Metrics query failures in US region

We've resolved the issue, we will improve the operational process to prevent the issue

Resolvedresolved 17 d ago

Axiom·EU Monitor alerting degraded

The backlog has been fully drained and monitor processing latency is back within normal range.

Resolvedresolved 25 d ago

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

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