Elevated errors from queries
Monitors are now processing in real time, no visible delays.
The latest update from Axiom.
State
Resolved
Started
5 d ago
2026-10-27 15:58 UTC
Lasted
2 h 4 min
until 2026-10-27 18:02 UTC
Worst impact
Partial outage
Timeline
5 updatesInvestigating
20 min 16%
Identified
1 h 29 min 71%
Monitoring
16 min 13%
Updates
Times in UTCAs posted by Axiom
Monitors are now processing in real time, no visible delays.
All queues have cleared, we continue monitoring to ensure system stability.
While the query error rate has been nominal for a while, we're seeing second-order effects that manifest as delays with monitors.
We have identified the problem and are deploying a fix.
We're investigating elevated error rates from querying in our US region.
Axiom in the last 90 days
Full historyIncidents in 90 days
7
Days with an incident
9
Median duration
1 h 7 min
This incident
1.9× the median
Other Axiom incidents
All incidentsAxiom·Metrics Ingest on US-east-1
All ingest issues have been addressed
Axiom·Queries on Metrics Datasets Suffer from Elevated Error Rates
Error rate have returned to nominal levels.
Axiom·Metrics query failures in US region
We've resolved the issue, we will improve the operational process to prevent the issue
Axiom·Elevated query errors in US region
Query performance in the US region has been fully restored since 19:15 UTC. Between 18:05 and 19:15 UTC, some queries and dashboards returned errors and some monitor runs were missed or delayed. Ingest was not affected and no data was lost. We'll share a follow-up describing what we're changing to prevent this.
Axiom·EU Monitor alerting degraded
The backlog has been fully drained and monitor processing latency is back within normal range.
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