Increased Error Rates – EU Region
This incident has been resolved.
The latest update from Cloudinary.
State
Resolved
Started
34 d ago
2026-09-28 09:58 UTC
Lasted
4 h 35 min
until 2026-09-28 14:33 UTC
Worst impact
Partial outage
Timeline
3 updatesIdentified
10 min 4%
Monitoring
4 h 25 min 96%
Updates
Times in UTCAs posted by Cloudinary
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.
Affected components
5Cloudinary in the last 90 days
Full historyIncidents in 90 days
5
Days with an incident
6
Median duration
1 h 47 min
This incident
2.6× the median
Other Cloudinary incidents
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Regarding the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 Cloudinary’s core platform, including its upload, transformation, and delivery APIs and Console, does not use PHP and is not affected by these vulnerabilities. Please note that customers who use the Cloudinary PHP SDK in their own applications should update PHP in their respective environments
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This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.
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This incident has been resolved.
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