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MongoDB AtlasIncident · 2026-10-09 13:11 UTC

Admin Admin API: Intermittent Increase in 5xx errors

ResolvedOfficial update

This incident has been resolved.

The latest update from MongoDB Atlas.

State

Resolved

Started

23 d ago

2026-10-09 13:11 UTC

Lasted

2 h 35 min

until 2026-10-09 15:46 UTC

Worst impact

Notice

Timeline

3 updates
13:1113:4914:2815:0715:46
NoticeUpdate postedTimes in UTC

Investigating

1 h 32 min 59%

Monitoring

1 h 3 min 41%

Updates

Times in UTC

As posted by MongoDB Atlas

Resolved2026-10-09 15:46 UTC

This incident has been resolved.

Monitoring2026-10-09 14:43 UTC

We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

Investigating2026-10-09 13:11 UTC

We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.

Affected components

1
MongoDB Cloud

MongoDB Atlas in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

14

Days with an incident

90

Median duration

5 h

This incident

48% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

59 days
median 5 h
90 days agoToday

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