Some users are unable to view vault profiles using the web interface
A fix has been deployed and this issue is now resolved.
The latest update from 1Password.
State
Resolved
Started
16 d ago
2026-10-16 17:31 UTC
Lasted
11 min
until 2026-10-16 17:42 UTC
Worst impact
Degraded
Timeline
2 updatesIdentified
11 min 100%
Updates
Times in UTCAs posted by 1Password
A fix has been deployed and this issue is now resolved.
When choosing to view a vault profile using the web interface, a blank page is displayed instead. Our engineering team has found the root cause and are working towards deploying a fix.
Affected components
51Password in the last 90 days
Full historyIncidents in 90 days
3
Days with an incident
6
Median duration
27 min
This incident
60% shorter than the median
Other 1Password incidents
All incidents1Password·High error rate on 1Password.com
# Incident Postmortem - High error rates on 1Password.com when syncing data and provisioning users. **Date of Incident:** 16 October 2026 **Time of Incident \(UTC\):** 23:00 - 00:11 \(Oct 17\) **Service\(s\) Affected:** Admin Console, Item Syncing, Provisioning **Impact Duration:** 1hr10m ## Summary **What happened:** On Friday, October 16, 2026, from 4:00 to 5:10 p.m. Pacific \(23:00–00:10 UTC\), some requests to 1Password web services failed. Earlier that day, we deployed an infrastructure change meant to improve efficiency. The change caused one of our backend systems to hold on to resources longer than expected, and the system eventually ran out of capacity. **Impact:** About 2% of requests to 1Password web services in the US failed during the 70-minute window. The issue happened during a period of low traffic, which limited the number of people affected. **Resolution:** We increased the affected system’s capacity and applied configuration changes so resources are recycled more qui
1Password·Device Trust Service Disruption
This incident has been resolved.
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Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "onepassword" and tell me if 1Password has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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