Live

Insights alerts are not being triggered

The fix has been fully deployed, and alerts on insights are back to normal.

The latest update from PostHog.

State

Resolved

Started

53 d ago

2026-09-09 12:32 UTC

Lasted

10 h 35 min

until 2026-09-09 23:06 UTC

Worst impact

Degraded

Timeline

5 updates
12:3215:1017:4920:2823:06
DegradedUpdate postedTimes in UTC

Investigating

39 min 6%

Identified

2 h 11 min 21%

Monitoring

7 h 46 min 73%

Updates

Times in UTC

As posted by PostHog

Resolved2026-09-09 23:06 UTC

The fix has been fully deployed, and alerts on insights are back to normal.

Monitoring2026-09-09 18:56 UTC

All but a handful of alerts are caught up. We're working to get those alerts processed now and continuing to monitor. For almost all customers there should be no impact at this time.

Monitoring2026-09-09 15:21 UTC

The fix to unblock the backlog is now deployed and in-progress. We're continuing to monitor the issue.

Identified2026-09-09 13:10 UTC

We’ve identified that the EU insight alert scheduler is getting overloaded by an unbounded batch of due alerts, which can cause scheduler runs to time out and prevent new alert checks from being scheduled. We have a mitigation ready in PR #97378 . This is intended to let the EU cluster drain the backlog gradually once deployed.

Investigating2026-09-09 12:32 UTC

Alerts on insights are not being sent, the team is investigating

Affected components

1
App (Web & Desktop)

PostHog in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

28

Days with an incident

22

Median duration

1 h 14 min

This incident

8.5× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

27 h 36 min
median 1 h 14 min
90 days agoToday

Other PostHog incidents

All incidents

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "posthog" and tell me if PostHog has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
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Slack
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