Issue Resolving Entitlements
Snyk cannot resolve entitlements on Snyk Code, Snyk Container, Snyk IaC, and Snyk Open Source in the US-02, EU-01, and AU-01 regions. Snyk reports that engineers deployed a fix and that all services are back to normal. Snyk is monitoring the environment.
State
Monitoring
Started
2 h ago
2026-11-02 19:43 UTC
Ongoing for
2 h 5 min
Worst impact
Partial outage
Timeline
3 updatesInvestigating
1 h 17 min 61%
Identified
45 min 36%
Monitoring
3 min 3%
Updates
Times in UTCAs posted by Snyk
Snyk engineers have completed deploying a fix. All services have returned to normal operations. Snyk engineers are monitoring the environment.
Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU. The fix is in progress for MT-EU and MT-US. We will update you once this is completed.
Snyk engineers are investigating an issue impacting Multi-Tenant US-02, Multi-Tenant EU, and Multi-Tenant AU. Customers may experience failures resolving entitlements. The Snyk Incident response has been enacted.
Affected components
16Snyk in the last 90 days
Full historyIncidents in 90 days
27
Days with an incident
41
Median duration
8 h 4 min
This incident
74% shorter than the median
Other Snyk incidents
All incidentsSnyk·BitBucket Cloud Integrations Degraded
Bitbucket Cloud integrations are working as expected across all Snyk environments, and no further impact has been observed throughout our monitoring period. The Snyk Incident Response has been stood down.
Snyk·Snyk Test Down in SNYK-US-01
Services have remained stable throughout the weekend, and we do not expect any further impact. The Snyk Incident Response has been stood down.
Snyk·Snyk Support portal degradation
There have been no further interruptions to our service, declaring the incident as resolved.
Snyk·Snyk Container Degradation in SNYK-US-01
Services have recovered, and Snyk Container is operating normally in SNYK-US-01 . Services have remained stable throughout our monitoring period. The Snyk Incident Response has been stood down.
Snyk·PR Check Invalid Credential Error
Post-mitigation monitoring confirms that all Snyk services are operating normally and remain stable. The incident response team has stood down, and this incident is now resolved.
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