Live

Norway Voice - Degradation towards all network affecting Long Virtual Numbers

We have worked with our carrier partner to identify workaround measures for the degradation impacting voice calls towards all networks affecting a subset of Vonage Norway Long Virtual Numbers (LVNs). While we work toward a permanent resolution for Norway, a workaround is available right now: simply use an alternative international number when placing calls to these destinations. We encourage all impacted customers to implement this as soon as possible. If you have any questions or require further assistance, please do not hesitate to contact https://api.support.vonage.com. We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.

The latest update from Vonage API.

State

Resolved

Started

3 d ago

2026-10-29 20:35 UTC

Lasted

12 h 25 min

until 2026-10-30 09:00 UTC

Worst impact

Degraded

Timeline

11 updates
20:3523:4102:4705:5409:00
DegradedUpdate postedTimes in UTC

Identified

12 h 25 min 100%

Updates

Times in UTC

As posted by Vonage API

Resolved2026-10-30 09:00 UTC

We have worked with our carrier partner to identify workaround measures for the degradation impacting voice calls towards all networks affecting a subset of Vonage Norway Long Virtual Numbers (LVNs). While we work toward a permanent resolution for Norway, a workaround is available right now: simply use an alternative international number when placing calls to these destinations. We encourage all impacted customers to implement this as soon as possible. If you have any questions or require further assistance, please do not hesitate to contact https://api.support.vonage.com. We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.

Identified2026-10-29 20:35 UTC

We have worked with our carrier partner to identify workaround measures for the degradation impacting voice calls towards all networks affecting a subset of Vonage Norway Long Virtual Numbers (LVNs). While we work toward a permanent resolution for Sweden and Norway, a workaround is available right now: simply use an alternative international number when placing calls to these destinations. We encourage all impacted customers to implement this as soon as possible. If you have any questions or require further assistance, please do not hesitate to contact https://api.support.vonage.com. We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.

Identified2026-10-29 07:41 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. Inbound calls have recovered, and we will continue working closely with our supplier to address the degradation on outbound calls. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Identified2026-10-28 08:02 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. Inbound calls have recovered, and we will continue working closely with our supplier to address the degradation on outbound calls. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Identified2026-10-28 02:58 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Identified2026-10-27 21:12 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Identified2026-10-27 03:34 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Identified2026-10-24 16:02 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Identified2026-10-22 13:44 UTC

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Investigating2026-10-22 13:42 UTC

Please be informed that we have identified the root cause of the problem, and our team are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or further information on the resolution. If you have any questions, please contact api.support.vonage.com

Investigating2026-10-22 09:05 UTC

Please be informed that there was service degradation for outbound calls towards all network affecting Norway long virtual numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Affected components

2
Voice EuropeGlobal Connectivity - Voice Europe

Vonage API in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

49

Days with an incident

39

Median duration

3 h 22 min

This incident

3.7× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

35 days
median 3 h 22 min
90 days agoToday

Other Vonage API incidents

All incidents

Follow Vonage API

Your coding agent knows when Vonage API is down, and tells you when a failure is theirs, not yours. You can also get Vonage API incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "vonage" and tell me if Vonage API has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=vonage
Slack
/feed subscribe https://outages.cc/feed.xml?providers=vonage

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