Mexico SMS - Delivery degradation towards Altan MX Network
This incident has been resolved.
The latest update from Vonage API.
State
Resolved
Started
18 d ago
2026-10-14 13:24 UTC
Lasted
19 h 28 min
until 2026-10-15 08:52 UTC
Worst impact
Degraded
Timeline
3 updatesInvestigating
18 h 51 min 97%
Monitoring
37 min 3%
Updates
Times in UTCAs posted by Vonage API
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Please be advised that we are observing SMS delivery degradation towards network Altan MX in Mexico. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
Affected components
2Vonage API in the last 90 days
Full historyIncidents in 90 days
49
Days with an incident
39
Median duration
3 h 22 min
This incident
5.8× the median
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