outages.live
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BigCommerce

BigCommerce is operational

Checked 51 s ago Operational

History

90 days agoToday

Incidents in 90 days

36

Days with an incident

31

Median duration

1 h 20 min

Longest incident

43 h 18 min

Components

15
API & Webhooks Operational
90 days ago5 days with an incidentToday
Checkout & Payment Processing Operational
90 days ago4 days with an incidentToday
Control Panel Operational
90 days ago10 days with an incidentToday
Email Operational
90 days ago1 day with an incidentToday
Reporting & Analytics Operational
90 days ago1 day with an incidentToday
Storefront Operational
90 days ago18 days with an incidentToday

Client Services

Client Portal Operational
90 days ago1 day with an incidentToday
Support Center Operational
90 days ago1 day with an incidentToday

3rd Party Services

Avalara Operational
90 days agoNo incidentsToday
Braintree Operational
90 days agoNo incidentsToday
Braintree PayPal Processing Operational
90 days agoNo incidentsToday
Stripe Operational
90 days agoNo incidentsToday

B2B Edition

B2B Edition - API Operational
90 days agoNo incidentsToday
B2B Edition - Dashboard Operational
90 days agoNo incidentsToday
B2B Edition - Buyers Portal Operational
90 days agoNo incidentsToday

Past incidents

Provider status pageTimes in UTC

Oct 28, 2026

Duration43 h 18 min03:11 to 22:29High Rate of Cloudflare Challenge PagesDegraded

This incident has been resolved.

Oct 27, 2026

Duration1 h 6 min21:23 to 22:29Degraded search availability across the platformDegraded

This incident has been resolved. All services are operational.

Duration2 h 12 min05:29 to 07:41Bolt payments are currently failingPartial outage

This incident has been resolved.

Oct 26, 2026

Duration2 h 11 min12:07 to 14:18Some Android shoppers on headless storefronts may be unable to reach checkoutPartial outage

This incident has been resolved.

Oct 24, 2026

Duration3 h 12 min15:35 to 18:47Search availability reduced and latency increasedDegraded

This incident has been resolved.

Duration14 min13:08 to 13:22Delays in Real-Time Event ProcessingNotice

This incident has been resolved.

Oct 22, 2026

Duration7 h 33 min20:14 to 03:46Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of storesDegraded

This incident has now been resolved

Oct 20, 2026

Duration1 h 10 min09:23 to 10:33Search Indexing Delays Affecting a Subset of US StoresDegraded

This incident has been resolved.

Oct 15, 2026

Duration1 min22:14 to 22:14Delayed product updates in storefront searchDegraded

Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog has cleared and the issue is now resolved.

Oct 14, 2026

Duration1 h 29 min19:21 to 20:50Delayed Data in Analytics ReportsNotice

This incident has been resolved.

Duration1 h 29 min18:32 to 20:02Some storefront searches returning incomplete resultsDegraded

A fix has been deployed and storefront search results are back to normal.

Duration33 min09:08 to 09:42Storefront Search Stability Issues for Subset of US StoresDegraded

This incident has been resolved.

Duration29 min00:25 to 00:54Storefront Search Stability Issues for Subset of US StoresDegraded

This incident has been resolved.

Oct 12, 2026

Duration59 min11:14 to 12:13Аn issue with Management API requests to add products to cartsDegraded

This incident has been resolved.

Duration42 min01:58 to 02:39Slow response times on some requestsDegraded

This incident has been resolved.

Oct 8, 2026

Duration1 min17:34 to 17:35Storefront Search IssuesDegraded

This incident has been resolved.

Oct 5, 2026

Duration3 h 40 min18:45 to 22:24QuickBooks Payments stores cannot transactPartial outage

incident resolved, merchants can disconnect and reconnect their quickbooks now

Duration2 h 30 min16:40 to 19:11Search is returning server errors for a subset of storesDegraded

This incident has been resolved.

Oct 2, 2026

Duration3 h 12 min02:29 to 05:41Intermittent Availability Issues in AustraliaDegraded

This incident has been resolved.

Follow BigCommerce

Your coding agent knows when BigCommerce is down, and tells you when a failure is theirs, not yours. You can also get BigCommerce incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "bigcommerce" and tell me if BigCommerce has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=bigcommerce
Slack
/feed subscribe https://outages.cc/feed.xml?providers=bigcommerce

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