Delayed Metrics in Cloud Console - GCP us-east4
The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.
The latest update from Elastic Cloud.
State
Resolved
Started
49 d ago
2026-09-12 23:21 UTC
Lasted
8 h 24 min
until 2026-09-13 07:45 UTC
Worst impact
Partial outage
Timeline
4 updatesInvestigating
57 min 11%
Identified
2 h 37 min 31%
Monitoring
4 h 50 min 58%
Updates
Times in UTCAs posted by Elastic Cloud
The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.
Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.
We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.
We are investigating metrics delays in the console.
Elastic Cloud in the last 90 days
Full historyIncidents in 90 days
24
Days with an incident
90
Median duration
4 h 48 min
This incident
1.8× the median
Other Elastic Cloud incidents
All incidentsElastic Cloud·Elastic Support Portal is unavailable
The upstream provider has completed its fix, and access to the Elastic Support portal has been restored. Customers can authenticate to the support portal again. We are considering this issue resolved and will be providing no further updates. If you continue to have issues, please contact us.
Elastic Cloud·403 error when trying to access Autoops in newly created serverless projects
We resolved the issue affecting AutoOps at 12:30 UTC. Elastic Cloud Hosted and Elastic Cloud Serverless: Customers who created a new account in the AWS us-east-1 region since approximately 00:30 UTC on October 22, 2026 were unable to access AutoOps and may have seen an error (HTTP 403) when opening it.
Elastic Cloud·Elastic Cloud scaling issues in Azure
Engineers have mitigated an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. Scaling is working as expected.
Elastic Cloud·Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)
The infrastructure incident at our cloud provider affecting availability zone europe-west2-b in the GCP europe-west2 (London) region has been resolved. Engineering has completed recovery of infrastructure running in the affected availability zone. Elastic Cloud Hosted: Customers whose plan changes or other operations failed during the incident are advised to retry them from the Elastic Cloud console. Some deployments may still be unavailable or degraded, and may need additional recovery steps that our Support team will work through case by case. If your deployment is still unhealthy, please contact Support.
Elastic Cloud·Delayed or Unavailable project operation in GCP us-central1
The upstream cloud storage issue affecting some Elastic Cloud Serverless projects in the GCP us-central1 region has been resolved. Project operations have returned to normal, and we are no longer seeing affected projects in a red health state.
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