Kibana access restored for UI-assigned Organization Owners on Hosted deployments
This incident has been resolved.
The latest update from Elastic Cloud.
State
Resolved
Started
52 d ago
2026-09-10 01:30 UTC
Lasted
21 h
until 2026-09-10 22:31 UTC
Worst impact
Partial outage
Timeline
4 updatesIdentified
8 h 20 min 40%
Monitoring
12 h 40 min 60%
Updates
Times in UTCAs posted by Elastic Cloud
This incident has been resolved.
Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.
Update: This incident is still ongoing and we are continuing to investigate.
We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.
Elastic Cloud in the last 90 days
Full historyIncidents in 90 days
24
Days with an incident
90
Median duration
4 h 48 min
This incident
4.4× the median
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