Live

Service Issue - Linode Kubernetes Engine (IAD2)

Beginning at approximately 14:50 UTC on August 13, 2026, customers who attempted to provision Linode Kubernetes Engine Enterprise \(LKE-E\) clusters in the IAD2 data center were unable to. We identified that the issue was due to the exclusion of two components in IAD2 in a recent software version upgrade which resulted in an API mismatch. We updated the identified components to bring them in sync with the expected state. This mitigated the issue at approximately 16:00 UTC on August 13, 2026. To prevent this issue from occurring in the future, we are reviewing LKE software update processes to ensure that all included components complete version upgrades before being reintroduced to service during platform software updates. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.

The latest update from Akamai Cloud (Linode).

State

Resolved

Started

80 d ago

2026-08-13 16:16 UTC

Lasted

1 h 38 min

until 2026-08-13 17:54 UTC

Worst impact

Degraded

Timeline

4 updates
16:1616:4017:0517:2917:54
DegradedUpdate postedTimes in UTC

Investigating

14 min 15%

Monitoring

1 h 23 min 85%

Updates

Times in UTC

As posted by Akamai Cloud (Linode)

Postmortem2026-08-17 21:30 UTC

Beginning at approximately 14:50 UTC on August 13, 2026, customers who attempted to provision Linode Kubernetes Engine Enterprise \(LKE-E\) clusters in the IAD2 data center were unable to. We identified that the issue was due to the exclusion of two components in IAD2 in a recent software version upgrade which resulted in an API mismatch. We updated the identified components to bring them in sync with the expected state. This mitigated the issue at approximately 16:00 UTC on August 13, 2026. To prevent this issue from occurring in the future, we are reviewing LKE software update processes to ensure that all included components complete version upgrades before being reintroduced to service during platform software updates. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.

Resolved2026-08-13 17:54 UTC

We haven’t observed any additional issues with the LKE service, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

Monitoring2026-08-13 16:30 UTC

At this time we have been able to correct the issues affecting the LKE service. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.

Investigating2026-08-13 16:16 UTC

Our team is investigating an issue affecting the Linode Kubernetes Engine (LKE). We will share additional updates as we have more information.

Affected components

1
US-IAD (Washington) Linode Kubernetes Engine

Akamai Cloud (Linode) in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

27

Days with an incident

89

Median duration

6 h 29 min

This incident

75% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

15 days
median 6 h 29 min
90 days agoToday

Other Akamai Cloud (Linode) incidents

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