Service Issue - US-SEA (Seattle, WA)
On August 21, 2026 starting approximately at 17:23 UTC, customers using the Seattle data center \(US-SEA\) were unable to provision new nodes or complete host jobs, whereas customers outside Seattle were unaffected. The investigation revealed that this was due to a Linux kernel issue that was triggered on a network router due to increased network traffic at this site while a specific BIOS setting was enabled. This caused system instability and affected job processing in the US-SEA region. To mitigate the impact, the Akamai team disabled a problematic setting and rebooted the affected system, restoring service and moving the situation to a monitoring state by 21:59 UTC on August 21, 2026. As preventive actions, Akamai will audit hardware configurations to ensure the problematic feature is explicitly disabled, and implement enhanced monitoring to detect similar issues in the future. This summary provides an overview of our current understanding of the incident given the information avail
The latest update from Akamai Cloud (Linode).
State
Resolved
Started
72 d ago
2026-08-21 17:23 UTC
Lasted
4 h 36 min
until 2026-08-21 21:59 UTC
Worst impact
Notice
Timeline
3 updatesInvestigating
4 h 36 min 100%
Updates
Times in UTCAs posted by Akamai Cloud (Linode)
On August 21, 2026 starting approximately at 17:23 UTC, customers using the Seattle data center \(US-SEA\) were unable to provision new nodes or complete host jobs, whereas customers outside Seattle were unaffected. The investigation revealed that this was due to a Linux kernel issue that was triggered on a network router due to increased network traffic at this site while a specific BIOS setting was enabled. This caused system instability and affected job processing in the US-SEA region. To mitigate the impact, the Akamai team disabled a problematic setting and rebooted the affected system, restoring service and moving the situation to a monitoring state by 21:59 UTC on August 21, 2026. As preventive actions, Akamai will audit hardware configurations to ensure the problematic feature is explicitly disabled, and implement enhanced monitoring to detect similar issues in the future. This summary provides an overview of our current understanding of the incident given the information avail
At this time we have been able to correct the issue and the service has resumed normal operation.
Our team is investigating an emerging service issue affecting us-sea (Seattle, WA). We will share additional updates as we have more information.
Affected components
1Akamai Cloud (Linode) in the last 90 days
Full historyIncidents in 90 days
27
Days with an incident
89
Median duration
6 h 29 min
This incident
29% shorter than the median
Other Akamai Cloud (Linode) incidents
All incidentsAkamai Cloud (Linode)·Service Issue - US-Southeast (Atlanta)
A service issue affects US-Southeast (Atlanta). Akamai Cloud (Linode) reports that the region has degraded performance. Akamai Cloud (Linode) is still investigating the issue.
Akamai Cloud (Linode)·Customer Security Advisory: CVE-2026-98432
Akamai Cloud (Linode) reports a security advisory for CVE-2026-98432. Akamai states that it is investigating and is deploying mitigations for the known attack vector. Akamai advises customers to apply OS updates from their upstream provider when those updates become available.
Akamai Cloud (Linode)·Service Issue - Block Storage (BR-GRU)
Block Storage does not work in the BR-GRU (São Paulo) region. Akamai Cloud reports that a fix is in place and the state is monitoring.
Akamai Cloud (Linode)·Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)
Akamai Cloud reports a connectivity problem between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2). The service is degraded in these two regions. Akamai Cloud moved the incident to monitoring and continues to monitor the impact.
Akamai Cloud (Linode)·Connectivity Issue - Dallas Data Center (IPv6 Traffic to Google)
This issue is considered resolved.
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