INC20000139
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000139](https://community.snowflake.com/s/article/INC20000139)
The latest update from Snowflake.
State
Resolved
Started
88 d ago
2026-08-05 14:41 UTC
Lasted
1 h 8 min
until 2026-08-05 15:49 UTC
Worst impact
Degraded
Timeline
5 updatesInvestigating
19 min 28%
Identified
14 min 20%
Monitoring
35 min 51%
Updates
Times in UTCAs posted by Snowflake
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000139](https://community.snowflake.com/s/article/INC20000139)
Current status: We've confirmed that this issue has been resolved, and we have monitored the environment to confirm that the affected functionality is now working as expected. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been intermittently unable to use CoCo services through Snowsight. Users may have seen an "Internal Server Error" when interacting with the service. All other Snowflake features were not impacted. Incident start time: 11:40 UTC August 05, 2026 Incident end time: 15:00 UTC August 05, 2026 Preliminary root cause: An underlying system component supporting Cortex services experienced failures due to connectivity issues with the file system, resulting in intermittent customer impact. A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.
Current status: We've completed implementing our fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified region may have been intermittently unable to use CoCo services through Snowsight. Users may have received an "Internal Server Error" when interacting with the service. All other Snowflake features were not impacted. Incident start time: 11:40 UTC August 05, 2026 Incident end time: 15:00 UTC August 05, 2026 Preliminary root cause: An underlying system component supporting Cortex services experienced failures due to connectivity issues with the file system, resulting in intermittent customer impact.
Current status: We've identified an issue with the underlying infrastructure supporting CoCo services, and we're implementing a fix to restore service. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified region may be unable to use CoCo services through Snowsight. Users may receive an "Internal Server Error" when interacting with the service. All other Snowflake features are not impacted. ETA: Our current estimate is that service will be restored within 30 minutes. Incident start time: 11:40 UTC August 05, 2026 Preliminary root cause: An underlying system component supporting CoCo services experienced failures, resulting in customer impact.
Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We're investigating a portion of infrastructure that appears unhealthy to develop a mitigation plan. We'll provide another update within 1 hour. Customer experience: Customers hosted in the specified regions may be experiencing issues using CoCo through Snowsight. Users may receive an "Internal Server Error," when interacting with the service.
Affected components
1Snowflake in the last 90 days
Full historyIncidents in 90 days
28
Days with an incident
73
Median duration
1 h 56 min
This incident
41% shorter than the median
Other Snowflake incidents
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Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or manage their Openflow runtimes deployed in Snowpark Container Services. Runtimes may have shown as active, but opening the Openflow canvas may have failed with errors saying the runtime was unavailable or that the connection was refused. Impact start time: 17:34 UTC October 30, 2026 Impact end time: 22:55 UTC October 30, 2026 Preliminary root cause: A subset of infrastructure responsible for secure communication with Openflow runtimes experienced a certificate issue, which prevented connections to the affected Openflow runtimes A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business day
Snowflake·INC20000319
Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses, with the majority of impact occurring between 03:00 and 08:40 UTC October 29, 2026. Existing warehouses that were already running may have been unaffected. Additionally, serverless tasks may have taken longer than expected to begin. Impact start time: 03:00 UTC October 29, 2026 Impact end time: 08:40 UTC October 29, 2026 Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes. A root cause
Snowflake·INC20000301
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000301](https://community.snowflake.com/s/article/INC20000301)
Snowflake·INC20000299
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000299](https://community.snowflake.com/s/article/INC20000299)
Snowflake·INC20000294
Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features. Affected users may have experienced errors or failures when connecting to Snowsight, managing data, loading data, or using applications. Incident start time: 06:01 UTC October 20, 2026 Incident end time: 14:00 UTC October 20, 2026 Preliminary root cause: A power event at our third-party cloud platform provider made one of the availability zones in the specified region unavailable. Snowflake infrastructure running in that zone, including components that support Snowsight, became unreachable, and requests that depended on it failed until workloads moved to the remaining availability zones. To limit further impact, we s
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