INC20000175
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000175](https://community.snowflake.com/s/article/INC20000175)
The latest update from Snowflake.
State
Resolved
Started
68 d ago
2026-08-25 03:53 UTC
Lasted
42 min
until 2026-08-25 04:35 UTC
Worst impact
Major outage
Timeline
4 updatesInvestigating
17 min 40%
Monitoring
25 min 60%
Updates
Times in UTCAs posted by Snowflake
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000175](https://community.snowflake.com/s/article/INC20000175)
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions were not impacted. Workaround: There were no available workarounds for this issue. Incident start time: 03:09 UTC August 25, 2026 Incident end time: 04:05 UTC August 25, 2026 Preliminary root cause: A third-party cloud platform experienced a virtual machine service issue, which caused infrastructure connectivity problems affecting Snowflake services in the region. A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified region may have been unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions were not impacted. Workaround: There were no available workarounds for this issue. Incident start time: 03:09 UTC August 25, 2026 Incident end time: 04:05 UTC August 25, 2026 Preliminary root cause: A third-party cloud platform experienced a virtual machine service issue, which caused infrastructure connectivity problems affecting Snowflake services in the region.
Current status: We're investigating an issue with Snowflake Data Cloud in the Southeast Asia region. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the Southeast Asia region may be unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions are not impacted. ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Workaround: There are currently no available workarounds for this issue. Incident start time: 03:09 UTC August 25, 2026
Affected components
2Snowflake in the last 90 days
Full historyIncidents in 90 days
28
Days with an incident
73
Median duration
1 h 56 min
This incident
64% shorter than the median
Other Snowflake incidents
All incidentsSnowflake·INC20000321
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or manage their Openflow runtimes deployed in Snowpark Container Services. Runtimes may have shown as active, but opening the Openflow canvas may have failed with errors saying the runtime was unavailable or that the connection was refused. Impact start time: 17:34 UTC October 30, 2026 Impact end time: 22:55 UTC October 30, 2026 Preliminary root cause: A subset of infrastructure responsible for secure communication with Openflow runtimes experienced a certificate issue, which prevented connections to the affected Openflow runtimes A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business day
Snowflake·INC20000319
Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses, with the majority of impact occurring between 03:00 and 08:40 UTC October 29, 2026. Existing warehouses that were already running may have been unaffected. Additionally, serverless tasks may have taken longer than expected to begin. Impact start time: 03:00 UTC October 29, 2026 Impact end time: 08:40 UTC October 29, 2026 Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes. A root cause
Snowflake·INC20000301
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000301](https://community.snowflake.com/s/article/INC20000301)
Snowflake·INC20000299
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000299](https://community.snowflake.com/s/article/INC20000299)
Snowflake·INC20000294
Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access or use multiple Snowflake services and features. Affected users may have experienced errors or failures when connecting to Snowsight, managing data, loading data, or using applications. Incident start time: 06:01 UTC October 20, 2026 Incident end time: 14:00 UTC October 20, 2026 Preliminary root cause: A power event at our third-party cloud platform provider made one of the availability zones in the specified region unavailable. Snowflake infrastructure running in that zone, including components that support Snowsight, became unreachable, and requests that depended on it failed until workloads moved to the remaining availability zones. To limit further impact, we s
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