Performance Degradation for Customers in Mumbai and Chennai
Akamai reports performance degradation for customers in Mumbai and Chennai. The affected components are Edge Delivery and Content Delivery - Edge Delivery. Akamai is investigating, and the packet loss has subsided.
State
Investigating
Started
5 d ago
2026-10-27 13:09 UTC
Ongoing for
5 days
Worst impact
Notice
Timeline
1 updateInvestigating
5 days 100%
Updates
Times in UTCAs posted by Akamai
On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Affected components
2Akamai in the last 90 days
Full historyIncidents in 90 days
32
Days with an incident
58
Median duration
22 h 16 min
This incident
5.8× the median
Other Akamai incidents
All incidentsAkamai·Customer Security Advisory: CVE-2026-98432
Akamai reports an operational issue with the Akamai Customer Community and related Customer Service and Documentation components. Akamai is investigating. More details are on the Akamai Community page.
Akamai·Enterprise Application Access (EAA) Connector Issues
We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Akamai·Edge Delivery issues between Indonesia and Singapore
Edge Delivery does not work correctly between Indonesia and Singapore. Content Delivery - Edge Delivery is affected. Akamai reports that the state is monitoring.
Akamai·Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities
Akamai reports that Brotli remote code execution vulnerabilities affect the Akamai Customer Community components. Akamai states that most of its platform is not affected by this CVE. Akamai is investigating the issue and will give an update.
Akamai·Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities
Akamai reports a possible impact from the F5/NGINX vulnerabilities CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479 on its platform and infrastructure. Akamai continues to investigate and monitors the situation. Customers with a valid Control Center login can find more details in the Akamai Community.
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