Edge Delivery Secure CDN platform at Risk of Capacity Issues
Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0
The latest update from Akamai.
State
Resolved
Started
11 d ago
2026-10-21 18:59 UTC
Lasted
47 h 59 min
until 2026-10-23 18:57 UTC
Worst impact
Notice
Timeline
9 updatesInvestigating
2 h 30 min 5%
Identified
45 h 28 min 95%
Updates
Times in UTCAs posted by Akamai
Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0
We can confirm that the issue was mitigated at 17:44 UTC on October 23, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.17:
We continue to work on implementing a permanent fix to prevent recurrence. The deployment with the fix is continuing with no issues and it is expected to finalize tomorrow October 23rd during US business hours. During this time customers may experience minor instability; however, we do not anticipate any service disruptions. We are closely monitoring our systems and the deployment to ensure that there is no impact during this period.We will provide our next update during the US business day on October 23rd.
We continue to work on implementing a permanent fix to prevent recurrence. We can confirm that there are currently no delivery issues and that the network has remained stable since the brief impact observed at approximately 18:23 UTC. Additionally, as of 20:09 UTC, our propagation system channels are processing requests normally.We will provide our next update during the US business day on October 22.
We have identified the cause of the issue, and a fix is being implemented. We will continue to provide updates as progress is made.
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will continue to provide updates as progress is made.
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will provide an update within the next 60 minutes.
We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Affected components
1Akamai in the last 90 days
Full historyIncidents in 90 days
32
Days with an incident
58
Median duration
22 h 16 min
This incident
2.2× the median
Other Akamai incidents
All incidentsAkamai·Customer Security Advisory: CVE-2026-98432
Akamai reports an operational issue with the Akamai Customer Community and related Customer Service and Documentation components. Akamai is investigating. More details are on the Akamai Community page.
Akamai·Performance Degradation for Customers in Mumbai and Chennai
Akamai reports performance degradation for customers in Mumbai and Chennai. The affected components are Edge Delivery and Content Delivery - Edge Delivery. Akamai is investigating, and the packet loss has subsided.
Akamai·Enterprise Application Access (EAA) Connector Issues
We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Akamai·Edge Delivery issues between Indonesia and Singapore
Edge Delivery does not work correctly between Indonesia and Singapore. Content Delivery - Edge Delivery is affected. Akamai reports that the state is monitoring.
Akamai·Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities
Akamai reports that Brotli remote code execution vulnerabilities affect the Akamai Customer Community components. Akamai states that most of its platform is not affected by this CVE. Akamai is investigating the issue and will give an update.
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