Edge Delivery Increased Latency in US East (IAD)
We can confirm that the issue was mitigated at 00:10 UTC on 11 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
The latest update from Akamai.
State
Resolved
Started
52 d ago
2026-09-10 17:37 UTC
Lasted
16 h 47 min
until 2026-09-11 10:24 UTC
Worst impact
Degraded
Timeline
4 updatesInvestigating
22 min 2%
Identified
23 min 2%
Monitoring
16 h 3 min 96%
Updates
Times in UTCAs posted by Akamai
We can confirm that the issue was mitigated at 00:10 UTC on 11 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We have implemented a fix for this issue as of 18:10 UTC on 10 September 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
We have identified the cause of the issue and are implementing a fix. We initially mentioned elevated 403 errors in this status page post as an additional symptom of the incident. That was incorrect, and we have removed the reference. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB. We will provide another update within the next 60 minutes.
We are investigating an emerging issue with Edge Delivery related to increased latency and elevated end user 403 errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Affected components
2Akamai in the last 90 days
Full historyIncidents in 90 days
32
Days with an incident
58
Median duration
22 h 16 min
This incident
25% shorter than the median
Other Akamai incidents
All incidentsAkamai·Customer Security Advisory: CVE-2026-98432
Akamai reports an operational issue with the Akamai Customer Community and related Customer Service and Documentation components. Akamai is investigating. More details are on the Akamai Community page.
Akamai·Performance Degradation for Customers in Mumbai and Chennai
Akamai reports performance degradation for customers in Mumbai and Chennai. The affected components are Edge Delivery and Content Delivery - Edge Delivery. Akamai is investigating, and the packet loss has subsided.
Akamai·Enterprise Application Access (EAA) Connector Issues
We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Akamai·Edge Delivery issues between Indonesia and Singapore
Edge Delivery does not work correctly between Indonesia and Singapore. Content Delivery - Edge Delivery is affected. Akamai reports that the state is monitoring.
Akamai·Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities
Akamai reports that Brotli remote code execution vulnerabilities affect the Akamai Customer Community components. Akamai states that most of its platform is not affected by this CVE. Akamai is investigating the issue and will give an update.
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