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AkamaiIncident · 2026-10-21 15:30 UTC

Web Security Analytics, Reporting and Configuration Deployment Issues

ResolvedOfficial update

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK

The latest update from Akamai.

State

Resolved

Started

11 d ago

2026-10-21 15:30 UTC

Lasted

32 h 24 min

until 2026-10-22 23:54 UTC

Worst impact

Degraded

Timeline

9 updates
15:3023:3607:4215:4823:54
DegradedUpdate postedTimes in UTC

Investigating

15 min 1%

Identified

4 h 37 min 14%

Monitoring

27 h 31 min 85%

Updates

Times in UTC

As posted by Akamai

Postmortem2026-10-26 05:32 UTC

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK

Resolved2026-10-22 23:54 UTC

We can confirm that the issue was mitigated at 20:45 UTC on October 21, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Monitoring2026-10-21 20:23 UTC

We have rolled back a release that we believe may have caused this issue as of 16:42 UTC on October 21, 2026; based on current observations, the service is resuming normal operations. Additional issues related to Configuration Deployment are related to https://www.akamaistatus.com/incidents/p7jmyq5fhbfh. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will continue to monitor to ensure that the impact has been fully mitigated.

Identified2026-10-21 19:00 UTC

We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

Identified2026-10-21 18:02 UTC

Based on our observations, WSA and Reporting are working as expected. Configuration Deployments are experiencing higher latency and may take longer in the "pending" state than usual. However, these configurations will eventually be deployed to production after a longer-than-usual delay. We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

Identified2026-10-21 17:00 UTC

We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

Identified2026-10-21 16:08 UTC

We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

Identified2026-10-21 15:46 UTC

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 30 minutes.

Investigating2026-10-21 15:30 UTC

We are investigating an emerging issue with Web Security Application, Reporting, and Configuration Deployment related to latency and errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Affected components

3
Configuration DeploymentReportingWeb Security Analytics

Akamai in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

32

Days with an incident

58

Median duration

22 h 16 min

This incident

1.5× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

20 days
median 22 h 16 min
90 days agoToday

Other Akamai incidents

All incidents

Akamai·Customer Security Advisory: CVE-2026-98432

Akamai reports an operational issue with the Akamai Customer Community and related Customer Service and Documentation components. Akamai is investigating. More details are on the Akamai Community page.

Noticeupdated 2 d ago

Akamai·Performance Degradation for Customers in Mumbai and Chennai

Akamai reports performance degradation for customers in Mumbai and Chennai. The affected components are Edge Delivery and Content Delivery - Edge Delivery. Akamai is investigating, and the packet loss has subsided.

Noticeupdated 5 d ago

Akamai·Enterprise Application Access (EAA) Connector Issues

We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Resolvedresolved 5 d ago

Akamai·Edge Delivery issues between Indonesia and Singapore

Edge Delivery does not work correctly between Indonesia and Singapore. Content Delivery - Edge Delivery is affected. Akamai reports that the state is monitoring.

Degradedupdated 4 d ago

Akamai·Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities

Akamai reports that Brotli remote code execution vulnerabilities affect the Akamai Customer Community components. Akamai states that most of its platform is not affected by this CVE. Akamai is investigating the issue and will give an update.

Noticeupdated 4 d ago

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "akamai" and tell me if Akamai has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=akamai
Slack
/feed subscribe https://outages.cc/feed.xml?providers=akamai

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