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[DC3] - Public Switch Unreachable at DC3, Rack S46-E16

This incident has been resolved.

The latest update from Scaleway.

State

Resolved

Started

18 d ago

2026-10-15 08:17 UTC

Lasted

4 days

until 2026-10-19 15:44 UTC

Worst impact

Degraded

Timeline

3 updates
Oct 15Oct 16Oct 17Oct 18Oct 19
DegradedUpdate postedDates in UTC

Investigating

21 min 0%

Identified

4 days 100%

Updates

Times in UTC

As posted by Scaleway

Resolved2026-10-19 15:44 UTC

This incident has been resolved.

Identified2026-10-15 08:37 UTC

We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.

Investigating2026-10-15 08:17 UTC

We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently unreachable. Our team is investigating the situation and will provide further updates as soon as more information becomes available.

Affected components

4
DediboxDC3Dedibox - Datacenters - DC3Dedibox - Products - Dedibox

Scaleway in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

51

Days with an incident

27

Median duration

16 h 45 min

This incident

6.2× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

18 days
median 16 h 45 min
90 days agoToday

Other Scaleway incidents

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

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