[Support] Call Handling Delays
This incident has been resolved.
The latest update from Scaleway.
State
Resolved
Started
27 d ago
2026-10-06 10:01 UTC
Lasted
46 h
until 2026-10-08 08:01 UTC
Worst impact
Degraded
Timeline
2 updatesIdentified
46 h 100%
Updates
Times in UTCAs posted by Scaleway
This incident has been resolved.
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
Affected components
2Scaleway in the last 90 days
Full historyIncidents in 90 days
51
Days with an incident
27
Median duration
16 h 45 min
This incident
2.7× the median
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This incident has been resolved.
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