Live

MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

The latest update from SendGrid.

State

Resolved

Started

5 d ago

2026-10-27 12:58 UTC

Lasted

4 h 35 min

until 2026-10-27 17:32 UTC

Worst impact

Degraded

Timeline

7 updates
12:5814:0615:1516:2417:32
DegradedUpdate postedTimes in UTC

Investigating

1 h 7 min 25%

Identified

1 h 25 min 31%

Monitoring

2 h 2 min 44%

Updates

Times in UTC

As posted by SendGrid

Resolved2026-10-27 17:32 UTC

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Monitoring2026-10-27 15:30 UTC

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Identified2026-10-27 15:30 UTC

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified2026-10-27 15:06 UTC

wilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified2026-10-27 14:28 UTC

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified2026-10-27 14:05 UTC

Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating2026-10-27 12:58 UTC

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

2
MMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North America

SendGrid in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

50

Days with an incident

37

Median duration

9 h 43 min

This incident

53% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 9 h 43 min
90 days agoToday

Other SendGrid incidents

All incidents

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sendgrid" and tell me if SendGrid has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
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Slack
/feed subscribe https://outages.cc/feed.xml?providers=sendgrid

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