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Elevated 500 Errors Affecting Programmable Voice API

Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

The latest update from SendGrid.

State

Resolved

Started

5 d ago

2026-10-28 00:58 UTC

Lasted

1 min

until 2026-10-28 00:58 UTC

Worst impact

Notice

Timeline

1 update
00:5800:5800:5800:5800:59
NoticeUpdate postedTimes in UTC

Resolved

1 min 100%

Updates

Times in UTC

As posted by SendGrid

Resolved2026-10-28 00:58 UTC

Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Affected components

2
Voice REST API US1PROGRAMMABLE VOICE US1 - Voice REST API US1

SendGrid in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

51

Days with an incident

37

Median duration

9 h 43 min

This incident

100% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 9 h 43 min
90 days agoToday

Other SendGrid incidents

All incidents

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