Live

Service Degradation - 10DLC Campaign Provisioning

This incident has been resolved. Incident Start Time: 2026-10-01 14:29 UTC Incident End Time: 2026-10-01 18:12 UTC

The latest update from Sinch.

State

Resolved

Started

31 d ago

2026-10-01 16:36 UTC

Lasted

2 h 15 min

until 2026-10-01 18:51 UTC

Worst impact

Degraded

Timeline

2 updates
16:3617:1017:4418:1718:51
DegradedUpdate postedTimes in UTC

Investigating

2 h 15 min 100%

Updates

Times in UTC

As posted by Sinch

Resolved2026-10-01 18:51 UTC

This incident has been resolved. Incident Start Time: 2026-10-01 14:29 UTC Incident End Time: 2026-10-01 18:12 UTC

Investigating2026-10-01 16:36 UTC

We are currently experiencing a service degradation affecting 10DLC campaign provisioning. Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns. Incident Start Time: 2026-10-01 14:29 UTC We are actively investigating and will provide further updates as more information becomes available. For any inquiries, please contact us at support@sinch.com.

Affected components

4
Numbers AdministrationUS CampaignsDashboard.sinch.com - Numbers AdministrationDashboard.sinch.com - US Campaigns

Sinch in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

46

Days with an incident

32

Median duration

2 h 55 min

This incident

23% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

28 h 8 min
median 2 h 55 min
90 days agoToday

Other Sinch incidents

All incidents

Follow Sinch

Your coding agent knows when Sinch is down, and tells you when a failure is theirs, not yours. You can also get Sinch incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sinch" and tell me if Sinch has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=sinch
Slack
/feed subscribe https://outages.cc/feed.xml?providers=sinch

FAQ

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