Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America
This incident has been resolved and the affected services have been restored.
The latest update from Zoom.
State
Resolved
Started
23 d ago
2026-10-09 14:17 UTC
Lasted
12 min
until 2026-10-09 14:29 UTC
Worst impact
Notice
Timeline
2 updatesMonitoring
12 min 100%
Updates
Times in UTCAs posted by Zoom
This incident has been resolved and the affected services have been restored.
On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
3Zoom in the last 90 days
Full historyIncidents in 90 days
49
Days with an incident
41
Median duration
47 min
This incident
75% shorter than the median
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Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "zoom" and tell me if Zoom has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=zoom/feed subscribe https://outages.cc/feed.xml?providers=zoomFAQ
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