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ZoomIncident · 2026-10-04 08:05 UTC

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

ResolvedOfficial update

This incident has been resolved and the affected services have been restored.

The latest update from Zoom.

State

Resolved

Started

29 d ago

2026-10-04 08:05 UTC

Lasted

15 min

until 2026-10-04 08:20 UTC

Worst impact

Notice

Timeline

2 updates
08:0508:0908:1308:1608:20
NoticeUpdate postedTimes in UTC

Monitoring

15 min 100%

Updates

Times in UTC

As posted by Zoom

Resolved2026-10-04 08:20 UTC

This incident has been resolved and the affected services have been restored.

Monitoring2026-10-04 08:05 UTC

On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.

Affected components

4
Calling (Inbound/Outbound)Voice (Inbound/Outbound)Zoom Phone - NORTH AMERICA - Calling (Inbound/Outbound)Zoom CX - NORTH AMERICA - Voice (Inbound/Outbound)

Zoom in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

49

Days with an incident

41

Median duration

47 min

This incident

69% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 47 min
90 days agoToday

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Resolvedresolved 9 d ago

Zoom·Service Degradation Affecting Zoom Meetings Services in the US.

This incident has been resolved.

Resolvedresolved 9 d ago

Zoom·Service Degradation Affecting Zoom Learning Webpage

This incident has been resolved and the affected service has been restored.

Resolvedresolved 11 d ago

Zoom·Service Degradation Affecting Meeting Summaries Via Email.

This incident has been resolved.

Resolvedresolved 13 d ago

Follow Zoom

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "zoom" and tell me if Zoom has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=zoom
Slack
/feed subscribe https://outages.cc/feed.xml?providers=zoom

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