Elevated Latency and Errors for Batch STT
Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.
The latest update from Deepgram.
State
Resolved
Started
10 d ago
2026-10-22 19:27 UTC
Lasted
2 h 25 min
until 2026-10-22 21:53 UTC
Worst impact
Degraded
Timeline
2 updatesInvestigating
2 h 25 min 100%
Updates
Times in UTCAs posted by Deepgram
Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.
We are currently investigating elevated latency and 5xx error rates returned from batch requests to our API platform.
Affected components
2Deepgram in the last 90 days
Full historyIncidents in 90 days
17
Days with an incident
16
Median duration
1 h 27 min
This incident
1.7× the median
Other Deepgram incidents
All incidentsDeepgram·Elevated errors from authentication services at one datacenter
Between 15:17 and 15:45 UTC on October 29, an issue with authentication services at one of our US datacenters caused some API requests and Voice Agent sessions to fail with 5xx errors, and some transcription callbacks sent from that datacenter to carry an invalid Dg-Token header. A fix was deployed at 15:45 UTC and error rates returned to normal. This incident is resolved. All systems are operational.
Deepgram·Elevated 5xx Errors
Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.
Deepgram·Elevated 503 errors for bath Flux TTS requests
This issue has been resolved.
Deepgram·Elevated 503 errors for Aura-2 TTS
This issue has been resolved.
Deepgram·Elevated error rates for Flux TTS
We experienced 2 bursts of elevated error rates between 02:58 - 03:16 UTC and 03:53 - 04:18 UTC. The issue is now resolved.
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