Live

Elevated 5xx Errors

Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

The latest update from Deepgram.

State

Resolved

Started

10 d ago

2026-10-22 16:00 UTC

Lasted

18 h 59 min

until 2026-10-23 11:00 UTC

Worst impact

Partial outage

Timeline

4 updates
16:0020:4501:3006:1511:00
Partial outageUpdate postedTimes in UTC

Investigating

1 h 29 min 8%

Monitoring

17 h 31 min 92%

Updates

Times in UTC

As posted by Deepgram

Resolved2026-10-23 11:00 UTC

Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

Monitoring2026-10-22 17:29 UTC

We have identified the issue & are monitoring the solution.

Investigating2026-10-22 17:14 UTC

We are continuing to investigate this issue.

Investigating2026-10-22 16:00 UTC

We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.

Affected components

12
Batch APIStreaming APITTS APIVoice Agent APIVoice Agent API: Downstream ProvidersDG Whisper CloudDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming API

Deepgram in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

17

Days with an incident

16

Median duration

1 h 27 min

This incident

13× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

18 h 59 min
median 1 h 27 min
90 days agoToday

Other Deepgram incidents

All incidents

Follow Deepgram

Your coding agent knows when Deepgram is down, and tells you when a failure is theirs, not yours. You can also get Deepgram incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "deepgram" and tell me if Deepgram has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.cc/feed.xml?providers=deepgram
Slack
/feed subscribe https://outages.cc/feed.xml?providers=deepgram

FAQ

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