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DeepgramIncident · 2026-08-13 13:17 UTC

Elevated 5XX Error Rate for v1/auth/grant

ResolvedOfficial update

We've resolved the issue and the service is back to normal.

The latest update from Deepgram.

State

Resolved

Started

80 d ago

2026-08-13 13:17 UTC

Lasted

12 min

until 2026-08-13 13:30 UTC

Worst impact

Degraded

Timeline

2 updates
13:1713:2013:2313:2713:30
DegradedUpdate postedTimes in UTC

Investigating

12 min 100%

Updates

Times in UTC

As posted by Deepgram

Resolved2026-08-13 13:30 UTC

We've resolved the issue and the service is back to normal.

Investigating2026-08-13 13:17 UTC

We're seeing elevated 503 error for v1/auth/grant endpoint.

Affected components

2
Management APIsDeveloper Console / Management APIs - Management APIs

Deepgram in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

17

Days with an incident

16

Median duration

1 h 27 min

This incident

86% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

18 h 59 min
median 1 h 27 min
90 days agoToday

Other Deepgram incidents

All incidents

Deepgram·Elevated errors from authentication services at one datacenter

Between 15:17 and 15:45 UTC on October 29, an issue with authentication services at one of our US datacenters caused some API requests and Voice Agent sessions to fail with 5xx errors, and some transcription callbacks sent from that datacenter to carry an invalid Dg-Token header. A fix was deployed at 15:45 UTC and error rates returned to normal. This incident is resolved. All systems are operational.

Resolvedresolved 3 d ago

Deepgram·Elevated Latency and Errors for Batch STT

Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.

Resolvedresolved 9 d ago

Deepgram·Elevated 5xx Errors

Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

Resolvedresolved 9 d ago

Deepgram·Elevated 503 errors for bath Flux TTS requests

This issue has been resolved.

Resolvedresolved 17 d ago

Deepgram·Elevated 503 errors for Aura-2 TTS

This issue has been resolved.

Resolvedresolved 19 d ago

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "deepgram" and tell me if Deepgram has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
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Slack
/feed subscribe https://outages.cc/feed.xml?providers=deepgram

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