[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped
Scaleway reports that Load Balancer creation and configuration do not work in the fr-par-1 (PAR1) region. Load balancers in PAR1 lost connectivity with the internal metadata API, and the auto-healing mechanism stopped. Scaleway is investigating the issue.
State
Investigating
Started
Ongoing for
1 h 38 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
1 h 38 min 100%
Updates
Times in UTCAs posted by Scaleway
We are continuing to investigate this issue.
Issues with LB creation/configuration and auto-healing in PAR1 due to internal metadata API failure [10:00]: All LBs in PAR1 lost connectivity with the Metadata API. As a result, many LBs are tagged as "to migrate". Safeguard mechanism triggered: no LB auto-healed
Affected components
4Scaleway in the last 90 days
Full historyIncidents in 90 days
58
Days with an incident
29
Median duration
15 h 5 min
This incident
89% shorter than the median
Other Scaleway incidents
All incidentsScaleway·[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time
Scaleway reports slow response time on the Metadata API through VPC in the fr-par-1 region. DNS over TCP through VPC may also be slow. Scaleway reports that the situation should now be back to normal and is monitoring it.
Scaleway·[SERVERLESS] - [fr-par] - Some Serverless Containers are unreachable
Scaleway reports that some Serverless Containers are unreachable in the fr-par region. This affects fr-par-1, fr-par-2, and fr-par-3. Scaleway identified the problem on the load balancer side and it is now resolved. Scaleway monitors the state and does not expect the problem to occur again.
Scaleway·[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10
Scaleway reports that switches in DC3 Room 46 Rack B09-B10 went offline. This affected Dedibox, DC3, and RPN. Scaleway states that the incident is resolved. It lasted 2 hours and 23 minutes.
Scaleway·[BILLING] - Billing consumptions in November are not up-to-date
Scaleway billing consumptions for November were not up to date in the billing console and billing APIs. Scaleway reports that the incident is resolved. The outage lasted about 17 hours.
Scaleway·[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52
The RPN switch on DC5/S9/C52 is down. The RPN service and Dedibox in the DC5 region do not work. Scaleway reports that the incident is resolved. It lasted 2 hours and 36 minutes.
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