Delivery Issue Colombia - Claro
Sinch reports delivery problems for SMS in Colombia on the Claro network. The affected components are SMS - LATAM and External Connectivity - SMS - LATAM. Sinch is still investigating the issue, which started at 19:04 UTC.
State
Investigating
Started
Ongoing for
2 h 3 min
Worst impact
Degraded
Timeline
3 updatesInvestigating
1 h 57 min 95%
Resolved
6 min 5%
Updates
Times in UTCAs posted by Sinch
We are currently observing delivery issues in Colombia - Claro Incident Start Time: 2026-11-03 19:04 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Colombia - Claro Incident Start Time: 2026-11-03 19:04 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Affected components
2Sinch in the last 90 days
Full historyIncidents in 90 days
51
Days with an incident
34
Median duration
2 h 59 min
This incident
31% shorter than the median
Other Sinch incidents
All incidents
Sinch·Delivery Issue Sweden - Telavox
Sinch reported a delivery issue in Sweden for SMS - EMEA and External Connectivity - SMS - EMEA. The incident is resolved. It lasted 48 minutes.
Sinch·Delivery Issue Canada - ICE Wireless
Sinch reported an SMS delivery outage for ICE Wireless in Canada. The outage affected ShortCode, Toll Free, and their external connectivity components. Sinch resolved the incident.
Sinch·Delivery Issue Bolivia - Entel
Sinch reported a delivery issue in Bolivia for Entel. The issue affected SMS - LATAM and External Connectivity - SMS - LATAM. Sinch reports that the incident is resolved. The incident lasted from 02:35 UTC to 07:09 UTC.
Sinch·Delivery Issue United States - Google Voice
Sinch reported a delivery issue with SMS ShortCode and External Connectivity for SMS ShortCode in the United States, specific to Google Voice. Sinch later resolved the incident. The incident lasted 4 hours and 41 minutes, from 2026-11-01 23:57 UTC to 2026-11-02 04:38 UTC.
Sinch·Delivery Issue Belgium - VOOmobile & MobiStar
This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC
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