SMS Delivery Failures from Twilio to KDDI Japan
SMS delivery failures occur from Twilio to KDDI network subscribers in Japan. The affected components are SMS, APAC and CARRIER NETWORK - SMS, APAC. Twilio identified the cause and is working to resolve the issue.
State
Identified
Started
2 h ago
2026-11-01 20:30 UTC
Ongoing for
1 h 32 min
Worst impact
Degraded
Timeline
3 updatesInvestigating
9 min 10%
Identified
1 h 23 min 90%
Updates
Times in UTCAs posted by Twilio
Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
51
Days with an incident
37
Median duration
9 h 43 min
This incident
84% shorter than the median
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