[GRA][Collaborative solutions] - MX Plan incident notification
We would like to inform you that the incident affecting our MX Plan offering has now been resolved. Please find the details of this incident below : Start time : 08/10/2026 21:32 UTC End time : 08/10/2026 22:03 UTC Impacted Service(s) : The storage server homez.286 was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails received during the incident were queued and delivered once the service was restored. Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.
The latest update from OVHcloud.
State
Resolved
Started
24 d ago
2026-10-08 21:58 UTC
Lasted
22 min
until 2026-10-08 22:19 UTC
Worst impact
Partial outage
Timeline
2 updatesInvestigating
22 min 100%
Updates
Times in UTCAs posted by OVHcloud
We would like to inform you that the incident affecting our MX Plan offering has now been resolved. Please find the details of this incident below : Start time : 08/10/2026 21:32 UTC End time : 08/10/2026 22:03 UTC Impacted Service(s) : The storage server homez.286 was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails received during the incident were queued and delivered once the service was restored. Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.
We are currently experiencing an incident affecting our MX Plan offering, which is causing temporary availability issues on homez.286. Please find the details of this incident below : Start time : 08/10/2026 21:32 UTC Impacted Service(s) : The storage server homez.286 is temporarily unavailable. Customers Impact : Customers are temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
2OVHcloud in the last 90 days
Full historyIncidents in 90 days
217
Days with an incident
90
Median duration
1 h 35 min
This incident
77% shorter than the median
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Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "ovhcloud" and tell me if OVHcloud has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=ovhcloud/feed subscribe https://outages.cc/feed.xml?providers=ovhcloudFAQ
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