[SYD/SGP][Infrastructure] - Backbone incident notification
The backbone link between Sydney (SYD) and Singapore (SGP) is degraded. OVHcloud reports packet loss or latency on traffic between SYD and SGP. OVHcloud has identified the cause as an issue with its provider and expects full restoration by 03/11/2026.
State
Identified
Started
4 d ago
2026-10-28 15:50 UTC
Ongoing for
4 days
Worst impact
Degraded
Timeline
1 updateIdentified
4 days 100%
Updates
Times in UTCAs posted by OVHcloud
We are currently experiencing an incident affecting our Infrastructure offering on the backbone link between SYD and SGP. The root cause has been identified. Please find the details of this incident below : Start time : 17/10/2026 08:00 UTC Impacted Service(s) : Backbone network connectivity between Sydney (SYD) and Singapore (SGP). Customers Impact : Customers may face packet loss or latency on traffic transiting between SYD and SGP. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are working closely with our provider to restore service as quickly as possible. Based on the latest information from our provider, full restoration is expected by 03/11/2026. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
1OVHcloud in the last 90 days
Full historyIncidents in 90 days
217
Days with an incident
90
Median duration
1 h 35 min
This incident
64× the median
Other OVHcloud incidents
All incidentsOVHcloud·[SBG8][Virtual Private Servers] - VPS Incident Notification
Some Virtual Private Servers in the SBG8 region were temporarily unreachable. The incident affected some VPS in the SBG region. OVHcloud identified a network equipment issue as the cause. OVHcloud resolved the incident. The incident started at 17:55 UTC and ended at 19:54 UTC.
OVHcloud·[SBG6/8][Virtual Private Servers] - VPS Incident Notification
Some Virtual Private Servers in the SBG5, SBG6 and SBG8 regions were unreachable. OVHcloud reports that the incident is resolved. It lasted from 17:55 UTC to 19:30 UTC.
OVHcloud·[RBX3][Dedicated Servers] - Rack 46E19 Incident Notification
OVHcloud reports that servers in Rack 46E19, RBX3, were not accessible through the IPMI interface. The incident was caused by a network equipment issue. The incident is resolved and it lasted 2 hours and 23 minutes.
OVHcloud·[SBG5/7][Compute - Instance] - Compute Instance Incident Notification
OVHcloud Compute Instance service did not work for some instances in the SBG5 and SBG7 regions. OVHcloud reports that the incident is resolved. The incident lasted from 17:55 UTC to 19:30 UTC.
OVHcloud·[RBX2][Dedicated Servers] - Rack 21D12 Incident Notification
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 31/10/2026 19:38 UTC End time : 31/10/2026 22:10 UTC Root Cause : This incident was caused by an electrical equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
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Your coding agent knows when OVHcloud is down, and tells you when a failure is theirs, not yours. You can also get OVHcloud incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "ovhcloud" and tell me if OVHcloud has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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