[WAW1][Backbone] - Backbone Incident Notification
We are pleased to inform you that the incident affecting our Backbone offering has been resolved. The providers have made the necessary repairs to correct the fibre cuts. Our teams restored impacted services around 22/09/2026 at 17:09 UTC. The service returned to normal on 22/09/2026 at 23:50 UTC. Start time : 22/09/2026 13:07 UTC End time : 22/09/2026 23:50 UTC Root Cause : This incident is caused by multiple provider fiber cut. We apologize for any inconvenience caused and appreciate your understanding.
The latest update from OVHcloud.
State
Resolved
Started
40 d ago
2026-09-22 15:25 UTC
Lasted
17 h 47 min
until 2026-09-23 09:12 UTC
Worst impact
Degraded
Timeline
5 updatesIdentified
17 h 47 min 100%
Updates
Times in UTCAs posted by OVHcloud
We are pleased to inform you that the incident affecting our Backbone offering has been resolved. The providers have made the necessary repairs to correct the fibre cuts. Our teams restored impacted services around 22/09/2026 at 17:09 UTC. The service returned to normal on 22/09/2026 at 23:50 UTC. Start time : 22/09/2026 13:07 UTC End time : 22/09/2026 23:50 UTC Root Cause : This incident is caused by multiple provider fiber cut. We apologize for any inconvenience caused and appreciate your understanding.
We have new information regarding the incident that affects your service(s). Please find below an update on the situation : Update : Since 16:45 UTC, the actions taken have improved the situation. Our teams are continuing to work with the providers to fully restore all services. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We have new information regarding the incident that affects your service(s). Please find below an update on the situation : Update : Following the fiber outage affecting several providers, our teams are currently reconfiguring the network to optimize connectivity in the WAW region. Impacted Service(s) : Increased latency on our backbone infrastructure. Customers Impact : Customers may experience increased latency and intermittent packet loss. Root Cause : This incident is caused by multiple provider fiber cut. Ongoing Actions : The providers responsible for the issue are working to restore the fiber cut and our teams are actively optimizing our connectivity to restore the loss of services as quickly as possible.
We have new information regarding the incident that affects your service(s). Please find below an update on the situation : Update : Customers a still temporary affected by a Backbone incident in WAW1. Impacted Service(s) : Increased latency on our backbone infrastructure. Customers Impact : Customers may experience increased latency and intermittent packet loss. Root Cause : This incident is caused by multiple provider fiber cut. Ongoing Actions : Our teams are actively working with providers to restore the remaining services as quickly as possible.
We are currently investigating an incident affecting our Backbone offering, which is causing temporary functionality issue in WAW1 Here are some supplementary details : Start time : 22/09/2026 13:07 UTC Impacted Service(s) : Increased latency on our backbone infrastructure. Customers Impact : Customers may experience increased latency and intermittent packet loss. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
1OVHcloud in the last 90 days
Full historyIncidents in 90 days
217
Days with an incident
90
Median duration
1 h 35 min
This incident
11× the median
Other OVHcloud incidents
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OVHcloud·[SBG6/8][Virtual Private Servers] - VPS Incident Notification
Some Virtual Private Servers in the SBG5, SBG6 and SBG8 regions were unreachable. OVHcloud reports that the incident is resolved. It lasted from 17:55 UTC to 19:30 UTC.
OVHcloud·[RBX3][Dedicated Servers] - Rack 46E19 Incident Notification
OVHcloud reports that servers in Rack 46E19, RBX3, were not accessible through the IPMI interface. The incident was caused by a network equipment issue. The incident is resolved and it lasted 2 hours and 23 minutes.
OVHcloud·[SBG5/7][Compute - Instance] - Compute Instance Incident Notification
OVHcloud Compute Instance service did not work for some instances in the SBG5 and SBG7 regions. OVHcloud reports that the incident is resolved. The incident lasted from 17:55 UTC to 19:30 UTC.
OVHcloud·[RBX2][Dedicated Servers] - Rack 21D12 Incident Notification
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 31/10/2026 19:38 UTC End time : 31/10/2026 22:10 UTC Root Cause : This incident was caused by an electrical equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
Follow OVHcloud
Your coding agent knows when OVHcloud is down, and tells you when a failure is theirs, not yours. You can also get OVHcloud incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "ovhcloud" and tell me if OVHcloud has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=ovhcloud/feed subscribe https://outages.cc/feed.xml?providers=ovhcloudFAQ
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