[Global][Collaborative Solutions] - Hosted Exchange and Private Exchange incident notification
We are pleased to inform you that the incident affecting our Hosted Exchange offering has been resolved. Start time : 14/10/2026 12:50 UTC End time : 14/10/2026 18:36 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.
The latest update from OVHcloud.
State
Resolved
Started
18 d ago
2026-10-14 13:23 UTC
Lasted
5 h 16 min
until 2026-10-14 18:39 UTC
Worst impact
Partial outage
Timeline
4 updatesIdentified
5 h 16 min 100%
Updates
Times in UTCAs posted by OVHcloud
We are pleased to inform you that the incident affecting our Hosted Exchange offering has been resolved. Start time : 14/10/2026 12:50 UTC End time : 14/10/2026 18:36 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.
We are continuing to work on a fix for this issue.
Please find an update of this incident below : Start time : 14/10/2026 12:50 UTC Impacted Service(s) : Some Hosted Exchange, Private Exchange and EmailPro mailboxes hosted on pro2.mail.ovh.net, pro3.mail.ovh.net, ex2.mail.ovh.net and ex3.mail.ovh.net may be experiencing connection issues. Customers Impact : Some customers may experience difficulties connecting to their mailboxes, sending or receiving emails. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Hosted Exchange offering. The root cause has been identified. Please find the details of this incident below : Start time : 14/10/2026 12:50 UTC Impacted Service(s) : Access to Hosted Exchange and Private Exchange mailboxes and webmail is unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
4OVHcloud in the last 90 days
Full historyIncidents in 90 days
217
Days with an incident
90
Median duration
1 h 35 min
This incident
3.3× the median
Other OVHcloud incidents
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OVHcloud reports that servers in Rack 46E19, RBX3, were not accessible through the IPMI interface. The incident was caused by a network equipment issue. The incident is resolved and it lasted 2 hours and 23 minutes.
OVHcloud·[SBG5/7][Compute - Instance] - Compute Instance Incident Notification
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OVHcloud·[RBX2][Dedicated Servers] - Rack 21D12 Incident Notification
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 31/10/2026 19:38 UTC End time : 31/10/2026 22:10 UTC Root Cause : This incident was caused by an electrical equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
Follow OVHcloud
Your coding agent knows when OVHcloud is down, and tells you when a failure is theirs, not yours. You can also get OVHcloud incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "ovhcloud" and tell me if OVHcloud has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=ovhcloud/feed subscribe https://outages.cc/feed.xml?providers=ovhcloudFAQ
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