[GRA1][Dedicated Servers] - Multiple racks incident notification
We are pleased to inform you that the incident affecting our Dedicated Servers offering on multiple racks located in GRA1 has been resolved. Start time : 07/10/2026 15:33 UTC End time : 07/10/2026 17:00 UTC Root Cause : This incident was caused by a network incident. We apologize for any inconvenience caused and appreciate your understanding.
The latest update from OVHcloud.
State
Resolved
Started
25 d ago
2026-10-07 15:55 UTC
Lasted
3 h 48 min
until 2026-10-07 19:43 UTC
Worst impact
Partial outage
Timeline
4 updatesInvestigating
55 min 24%
Identified
19 min 8%
Monitoring
2 h 34 min 68%
Updates
Times in UTCAs posted by OVHcloud
We are pleased to inform you that the incident affecting our Dedicated Servers offering on multiple racks located in GRA1 has been resolved. Start time : 07/10/2026 15:33 UTC End time : 07/10/2026 17:00 UTC Root Cause : This incident was caused by a network incident. We apologize for any inconvenience caused and appreciate your understanding.
Service has been fully restored since 07/10/2026 17:00 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 07/10/2026 15:33 UTC Impacted Service(s) : Servers in the specified racks were temporarily unable to access the vRack network. Customers Impact : Customers were temporarily unable to access their servers via public and vRack networks located on the specified racks. List of concerned racks: - G117A05 - G117A08 - G117A10 - G117A20 to G117A25 - G118A07 - G118A10 to G118A14 - G118A16 - G118B17 - G118B19 to G118B21 Root Cause : This incident was caused by a network incident. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on multiple racks located in GRA1. Here are some supplementary details : Start time : 07/10/2026 15:33 UTC Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified racks. List of concerned racks: - G117A05 - G117A08 - G117A10 - G117A20 to G117A25 - G118A07 - G118A10 to G118A14 - G118A16 - G118B17 - G118B19 to G118B21 Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue on multiple racks located in GRA1. Here are some supplementary details : Start time : 07/10/2026 15:33 UTC Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified racks. List of concerned racks: - G117A05 - G117A08 - G117A10 - G117A20 to G117A25 - G118A07 - G118A10 to G118A14 - G118A16 - G118B17 - G118B19 to G118B21 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding
Affected components
2OVHcloud in the last 90 days
Full historyIncidents in 90 days
217
Days with an incident
90
Median duration
1 h 35 min
This incident
2.4× the median
Other OVHcloud incidents
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OVHcloud reports that servers in Rack 46E19, RBX3, were not accessible through the IPMI interface. The incident was caused by a network equipment issue. The incident is resolved and it lasted 2 hours and 23 minutes.
OVHcloud·[SBG5/7][Compute - Instance] - Compute Instance Incident Notification
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