Delivery Issue - France
Sinch reports SMS delivery problems in France on the Orange and Free Mobile networks. The issue affects SMS - EMEA and External Connectivity - SMS - EMEA. Sinch is investigating. The incident started at 08:59 UTC on 2026-11-05.
State
Investigating
Started
Ongoing for
31 min
Worst impact
Degraded
Timeline
4 updatesInvestigating
28 min 90%
Resolved
3 min 10%
Updates
Times in UTCAs posted by Sinch
We are currently observing delivery issues towards France Incident Start Time: 2026-11-05 08:59 UTC Impact: Delayed MT's/Delayed MO's/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in France - Orange & Free Mobile Incident Start Time: 2026-11-05 08:59 UTC Impact: Delayed MT's/Delayed MO's/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in France - Orange & Free Mobile Incident Start Time: 2026-11-05 08:59 UTC Impact: Delayed MT's/Delayed MO's/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Affected components
2Sinch in the last 90 days
Full historyIncidents in 90 days
53
Days with an incident
35
Median duration
2 h 55 min
This incident
82% shorter than the median
Other Sinch incidents
All incidents
SinchΒ·Delivery Issue Spain - DigiMobil
Sinch reports a delivery issue for SMS in Spain on the DigiMobil network. The issue affects SMS - EMEA and External Connectivity - SMS - EMEA. Sinch resolved the incident, which lasted 52 minutes.

SinchΒ·Delivery Issue Colombia - Claro
Sinch reports SMS delivery issues in Colombia on the Claro network. The affected components are SMS - LATAM and External Connectivity - SMS - LATAM. Sinch reports that the incident is resolved.

SinchΒ·Delivery Issue Sweden - Telavox
Sinch reported a delivery issue in Sweden for SMS - EMEA and External Connectivity - SMS - EMEA. The incident is resolved. It lasted 48 minutes.

SinchΒ·Delivery Issue Canada - ICE Wireless
Sinch reported an SMS delivery outage for ICE Wireless in Canada. The outage affected ShortCode, Toll Free, and their external connectivity components. Sinch resolved the incident.

SinchΒ·Delivery Issue Bolivia - Entel
Sinch reported a delivery issue in Bolivia for Entel. The issue affected SMS - LATAM and External Connectivity - SMS - LATAM. Sinch reports that the incident is resolved. The incident lasted from 02:35 UTC to 07:09 UTC.
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