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OVHcloudIncident ·

[DE1][Network] - Load Balancer incident notification

Partial outageOfficial update
0

The Load Balancer and the Network API in the DE1 region do not work correctly. Customers can get API errors and cannot create or resize Load Balancers. OVHcloud reports that it is investigating the incident.

State

Investigating

Started

Ongoing for

1 h 3 min

Worst impact

Partial outage

Timeline

1 update
10:1610:3210:4711:0311:19
Partial outageUpdate postedTimes in UTC

Investigating

1 h 3 min 100%

Updates

Times in UTC

As posted by OVHcloud

Investigating

We are currently experiencing an incident affecting our Public Cloud Network offering, which is causing temporary availability issues in the DE1 region. Please find the details of this incident below : Start time : 04/11/2026 05:30 UTC Impacted Service(s) : The Network API in the DE1 region is temporarily unstable. Creation or modification of any Load Balancer can have issues. Customers Impact : Customers may experience API errors when performing network administrative actions, and are temporarily unable to create or resize their Load Balancers. Running services remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Affected components

2
DE1Network || Load Balancer - DE1

OVHcloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

234

Days with an incident

90

Median duration

1 h 37 min

This incident

35% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

41 days
median 1 h 37 min
90 days agoToday

Other OVHcloud incidents

All incidents

OVHcloud·[GRA][Web Hosting] - Some Filerz incident notification

OVHcloud reports that some websites on some Filerz storage clusters were temporarily unavailable in the GRA region. The incident affected 20 clusters. OVHcloud resolved the incident. It lasted about 45 minutes.

Resolved

OVHcloud·[GLOBAL][Dedicated Servers] - Administrative network task incident notification

OVHcloud reported that administrative changes to public and private network settings did not work on Dedicated Servers in BHS, CCH, ERI and other listed regions. The affected servers were RISE and SCALE servers delivered after 03/11/2026 at 09:00 UTC. OVHcloud resolved the incident at 21:18 UTC on 03/11/2026, about 13 hours after the start at 08:00 UTC.

Resolved

OVHcloud·[DE1][Network] - Load balancer incident notification

The load balancer delivery service in the DE1 region did not work. OVHcloud reports that the incident is resolved. The incident lasted from 17:00 UTC to 19:13 UTC.

Resolved

OVHcloud·[GRA11][Network] - Network API incident notification

OVHcloud reports temporary API errors in the GRA11 region. The incident affects the public network API, the private network (vRack) API, and the Managed Kubernetes Service. OVHcloud reports that the incident is resolved. The incident lasted 55 minutes.

Resolved

OVHcloud·[Global][Dedicated Servers] - Delivery incident notification

OVHcloud reports delays to suspension and reactivation request processing for Dedicated Servers in the Europe, APAC, and Canada zones. OVHcloud says the incident is resolved. It lasted about 7 hours and 25 minutes.

Resolved

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