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Media Streams Audio Delays

0

SendGrid reports audio delays on Media Streams US1 and PROGRAMMABLE VOICE US1 - Media Streams US1. SendGrid reported the incident as investigating. The incident is now resolved and it lasted 70 minutes.

State

Resolved

Started

1 h ago

2026-11-03 01:29 UTC

Lasted

1 h 10 min

until 2026-11-03 02:39 UTC

Worst impact

Degraded

Timeline

2 updates
01:2901:4602:0402:2102:39
DegradedUpdate postedTimes in UTC

Investigating

1 h 10 min 100%

Updates

Times in UTC

As posted by SendGrid

Resolved2026-11-03 02:39 UTC
Investigating2026-11-03 01:30 UTC

We are investigating media streams audio delays. We expect to provide another update in 1 hour or as soon as more information becomes available

Affected components

2
Media Streams US1PROGRAMMABLE VOICE US1 - Media Streams US1

SendGrid in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

63

Days with an incident

39

Median duration

6 h 32 min

This incident

82% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 32 min
90 days agoToday

Other SendGrid incidents

All incidents

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Degradedupdated 2 h ago

SendGrid·SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

SendGrid reports SMS delivery receipt delays from a subset of short codes to Liberty network subscribers in Puerto Rico. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. SendGrid identified the cause and works to resolve the issue.

Degradedupdated 1 h ago

SendGrid·Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers

On October 31, 2026, from 5AM to 8AM PT, customers may have experienced an issue with some inbound calls to Twilio Brazil numbers having no audio, and some calls also dropping. The impact was linked to a carrier fiber cut and a fallback route that could not handle the traffic load. The issue has been resolved and Voice is operating normally.

Resolvedresolved 6 h ago

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sendgrid" and tell me if SendGrid has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

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Slack
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