SMS Delivery Delays from Twilio to Entel Bolivia
SendGrid reports SMS delivery delays from Twilio to Entel network subscribers in Bolivia. The SMS and carrier network components in Latin America are degraded. SendGrid identified the cause and is working to resolve the issue.
State
Identified
Started
1 h ago
2026-11-03 03:51 UTC
Ongoing for
1 h 3 min
Worst impact
Degraded
Timeline
4 updatesInvestigating
15 min 24%
Identified
48 min 76%
Updates
Times in UTCAs posted by SendGrid
Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2SendGrid in the last 90 days
Full historyIncidents in 90 days
66
Days with an incident
39
Median duration
6 h 32 min
This incident
84% shorter than the median
Other SendGrid incidents
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SendGrid reports MMS delivery receipt delays from a subset of Twilio long codes to GCI Communication subscribers in the United States. The delay affects MMS Long Code services in North America. SendGrid identified the cause and works to resolve the issue. Message delivery can succeed, but delivery receipts can arrive late.
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SendGrid reports SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. The affected components are SMS, Europe and CARRIER NETWORK - SMS, Europe. SendGrid reports a recovery in SMS delivery and monitors service stability.
SendGrid·Voice Call Audio Delays
SendGrid reports voice call audio delays and high packet loss on voice routes to Twilio phone numbers. The affected regions are North America, Latin America, APAC, Europe, and the Middle East and Africa. SendGrid reports a recovery in these calls and now monitors service stability.
SendGrid·RateQueue Host Down Did Not Recover
SendGrid SMS message delays occur on the Programmable Messaging SMS components. SendGrid identified the issue and applied a mitigation. SendGrid continues to investigate the root cause.
SendGrid·Media Streams Audio Delays
SendGrid reports audio delays on Media Streams US1 and PROGRAMMABLE VOICE US1 - Media Streams US1. SendGrid reported the incident as investigating. The incident is now resolved and it lasted 70 minutes.
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