MMS Delivery Delays and Failures from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States
Twilio MMS delivery delays and failures affect a subset of Twilio Long Codes and Short Codes to subscribers on multiple networks in the United States. The affected components are MMS Long Code, MMS Short Code, CARRIER NETWORK MMS Long Code and Short Code, and ZIPWHIP MESSAGING MMS Long Code in North America. Twilio is investigating the issue.
State
Investigating
Started
Ongoing for
1 h 53 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
1 h 53 min 100%
Updates
Times in UTCAs posted by Twilio
Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
5Twilio in the last 90 days
Full historyIncidents in 90 days
69
Days with an incident
39
Median duration
7 h 14 min
This incident
74% shorter than the median
Other Twilio incidents
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MMS delivery receipts do not work correctly for a subset of Twilio Long Codes and Short Codes in North America. The affected messages go to AT&T subscribers in the United States. Twilio reports that the cause is identified and that work to fix the problem is in progress. Message delivery can still succeed, but delivery receipts can be delayed.
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Twilio MMS delivery receipts are delayed from a subset of Twilio Long Codes to GCI Communication subscribers in the United States. This affects MMS Long Code, CARRIER NETWORK, and ZIPWHIP MESSAGING in North America. Twilio has identified the cause and is working to resolve the issue.
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