[GRA6][Virtual Private Servers] - VPS incident notification
OVHcloud reports that backup and image management features for Virtual Private Servers were unstable in the GRA6 region, affecting GRA, EU-WEST-GRA, operating system, and additional services components. The incident is resolved. It lasted about 1 hour 9 minutes, from 15:26 UTC to 18:35 UTC.
State
Resolved
Started
Lasted
1 h 14 min
Worst impact
Partial outage
Timeline
2 updatesInvestigating
1 h 14 min 100%
Updates
Times in UTCAs posted by OVHcloud
We would like to inform you that the incident affecting our Virtual Private Servers offering has now been resolved. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC End time : 05/11/2026 18:35 UTC Impacted Service(s) : Backup and image management features were temporarily unstable in the GRA6 region. Customers Impact : Customers may have experienced errors or delays when creating, restoring or managing their VPS backups and images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.
We are currently experiencing an incident affecting our Virtual Private Servers offering, which is causing temporary instability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Backup and image management features are temporarily unstable in the GRA6 region. Customers Impact : Customers may experience errors or delays when creating, restoring or managing their VPS backups and images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
4OVHcloud in the last 90 days
Full historyIncidents in 90 days
241
Days with an incident
90
Median duration
1 h 38 min
This incident
24% shorter than the median
Other OVHcloud incidents
All incidentsOVHcloud·[BHS6][Dedicated Servers] - Rack T06F27 incident notification
The vRack network is temporarily unavailable for Dedicated Servers in rack T06F27 in the BHS region. OVHcloud reports that this incident is under investigation. OVHcloud states that teams are investigating the origin of the incident.
OVHcloud·[RBX8][Dedicated Servers] - Rack R808L04 incident notification
OVHcloud reports that the vRack network does not work for Dedicated Servers in rack R808L04 in the RBX region. OVHcloud identified the root cause and is working to restore service.
OVHcloud·[GRA6][Storage] - Instance Backup incident notification
OVHcloud reports that Instance Backup and image management did not work correctly in the GRA6 region. OVHcloud resolved the incident after 99 minutes.
OVHcloud·[EU-WEST-PAR-B][Storage] - Block Storage incident notification
Block Storage in the EU-WEST-PAR-B region has degraded performance. Some volumes in this region have increased latency and reduced performance. OVHcloud reports that the incident is under investigation.
OVHcloud·[EU-WEST-PAR-A][Storage] - Block Storage incident notification
OVHcloud reports degraded performance on some Block Storage volumes in the EU-WEST-PAR-A region. Customers may see increased latency and reduced performance on their volumes in that region. OVHcloud is investigating and its teams work to improve storage performance.
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