[RBX8][Dedicated Servers] - Rack RBX0840B05B incident notification
OVHcloud reported that all servers in rack RBX0840B05B in the RBX region were unavailable. OVHcloud identified an electrical equipment issue as the cause. OVHcloud resolved the incident after 5 hours and 50 minutes.
State
Resolved
Started
Lasted
5 h 43 min
Worst impact
Partial outage
Timeline
4 updatesInvestigating
14 min 4%
Identified
5 h 29 min 96%
Updates
Times in UTCAs posted by OVHcloud
We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 05/11/2026 13:05 UTC End time : 05/11/2026 18:55 UTC Impacted Service(s) : All servers in the rack RBX0840B05B were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified rack. Root Cause : This incident was caused by an electrical equipment issue. We thank you for your understanding and patience throughout this incident.
Please find an update of this incident below : Update : Some servers in the impacted rack RBX0840B05B are progressively becoming operational again. Ongoing Actions : Our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack RBX0840B05B. The root cause has been identified. Please find the details of this incident below : Start time : 05/11/2026 13:05 UTC Impacted Service(s) : All servers in the rack RBX0840B05B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack RBX0840B05B. Please find the details of this incident below : Start time : 05/11/2026 13:05 UTC Impacted Service(s) : All servers in the rack RBX0840B05B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
2OVHcloud in the last 90 days
Full historyIncidents in 90 days
241
Days with an incident
90
Median duration
1 h 38 min
This incident
3.5× the median
Other OVHcloud incidents
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OVHcloud·[RBX8][Dedicated Servers] - Rack R808L04 incident notification
OVHcloud reports that the vRack network does not work for Dedicated Servers in rack R808L04 in the RBX region. OVHcloud identified the root cause and is working to restore service.
OVHcloud·[GRA6][Virtual Private Servers] - VPS incident notification
OVHcloud reports that backup and image management features for Virtual Private Servers were unstable in the GRA6 region, affecting GRA, EU-WEST-GRA, operating system, and additional services components. The incident is resolved. It lasted about 1 hour 9 minutes, from 15:26 UTC to 18:35 UTC.
OVHcloud·[GRA6][Storage] - Instance Backup incident notification
OVHcloud reports that Instance Backup and image management did not work correctly in the GRA6 region. OVHcloud resolved the incident after 99 minutes.
OVHcloud·[EU-WEST-PAR-B][Storage] - Block Storage incident notification
Block Storage in the EU-WEST-PAR-B region has degraded performance. Some volumes in this region have increased latency and reduced performance. OVHcloud reports that the incident is under investigation.
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