MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States
Twilio reports MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States. The MMS Long Code components in North America are affected. Twilio has identified the cause and continues to work on a fix. Message delivery may succeed, but delivery receipts may be delayed.
State
Identified
Started
Ongoing for
1 h 51 min
Worst impact
Degraded
Timeline
4 updatesIdentified
1 h 51 min 100%
Updates
Times in UTCAs posted by Twilio
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on small networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to work on a fix for this issue.
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple Small Carriers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
71
Days with an incident
40
Median duration
7 h 20 min
This incident
75% shorter than the median
Other Twilio incidents
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Twilio MMS delivery failures affect a subset of Twilio Long Codes and the carrier network for GCI subscribers in the United States. Twilio reports that it is investigating this issue.
Twilio·MMS Delivery Delays and Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States
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Twilio·MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States
MMS delivery delays and failures affected a subset of Twilio Short Codes to T-Mobile and Verizon subscribers in the United States. Twilio reports that the incident is resolved. The incident lasted about 6 hours and 18 minutes.
Twilio·SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil
Twilio SMS delivery delays affected a subset of Short Codes and Long Codes to Brisanet subscribers in Brazil. The SMS and Carrier Network SMS services in Latin America were degraded. The incident is resolved and lasted about 14 hours and 47 minutes.
Twilio·MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States
MMS delivery from a subset of Twilio Long Codes to multiple small networks in the United States did not work. Delivery receipts were delayed. Twilio reports that the incident is resolved. The incident lasted about 16 hours and 15 minutes.
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